Learn to evaluate a live event the FanFlow way.
A training and credential program for people who want to score the fan experience at live sporting events using the FanFlow method.
Have a certificate number? Verify a certificate
A score should mean the same thing everywhere.
Fan experience research only helps a team when a score means the same thing from one game to the next. Two people can stand in the same concourse and score it very differently. We want to train evaluators on one method, so a score from one venue can be read next to a score from another.
It also lets schools train their own people without waiting on us to be in every building.
Built for the people closest to the game.
Build real research and sports business experience, and leave with a credential you can show.
Train your own evaluators so your game day feedback is collected the same way every time.
Evaluate events on your own and get trained on the same method our evaluators use.
Four steps from training to game day.
Four steps, from your first module to game day.
Short modules on the FanFlow method, accurate scoring, and research ethics.
Scenario exercises scored against reference examples, so you can see how close you are.
Pass the practice scoring and the final exam to earn your certificate.
Certified evaluators take on game day assignments arranged by their school or FanFlow.
A FanFlow Certified Evaluator credential.
Evaluators who finish the program receive a FanFlow Certified Evaluator credential. Each one has a unique number, and a public page where anyone can confirm it is valid. It can be printed or saved as a PDF.
Clear labels, separate data.
Evaluators score what they see and back each score with what they observed.
Evaluations by school trained evaluators and by independent FanFlow evaluators will be labeled separately and never blended into one score.
Fan feedback is reported alongside evaluator findings, not mixed into them.
A school only sees its own evaluators and results.
What we can answer today.
Can I sign up today?
Enrollment is by invitation while we start with a small group. If you have an invite code, use Log in and then choose Join with an invite code. If not, tell us about your program on the contact page.
What will it cost?
We have not set pricing.
Is this an accredited certification?
No. It is a training credential issued by FanFlow.
Will evaluators be paid?
That is up to each school or organization. FanFlow Academy covers training and credentials, not employment or pay.
Which schools can take part?
We are still deciding. If you want your program considered, tell us on the contact page.
Tell us about your program.
Use the contact form and choose FanFlow Academy interest. Share your school or organization and your role, and we will write back when there is news.
Join the interest listDetails may change.