Know what your fans experience, and what to do about it.
FanFlow helps universities understand and improve the fan experience at their events. FanFlow OS, our intelligence system, brings fan survey feedback and trained evaluator observations together in one place, built on the FanFlow method.
Evaluations completed at professional and college venues.
Two ways of listening. One system.
Surveys give fans a direct voice, so you hear what they think in their own words.
Trained evaluators attend in person and record what they observe, using the FanFlow method.
The intelligence system brings both together, shows results game to game, and turns them into findings your teams can act on.
The intelligence system behind every evaluation.
FanFlow OS is a private platform for participating organizations. Each organization sees its own results and the evidence behind every finding, and over time can see how the experience changes from game to game. Access is by invitation.
A clearer view of game day, across your program.
Athletic departments use FanFlow to understand what fans and students experience, find what to fix first, and see whether the changes work. FanFlow Academy lets schools train their own evaluators on the same method. Enrollment is by invitation while we start with a small group.
Learn about the AcademyWant to know what your fans really experience?
Reach out to talk about FanFlow for your athletic department, venue, or team.
Get in touch